Submit order request

How to submit an order request?

There are 2 ways to submit an order request.
These are explained below.

Submit request via the SYA PRO platform

How to submit a request on the SYA PRO platform

1
View Catalogs
After logging into our SYA PRO platform, you can browse our extensive product catalogs. Our catalogs are organized into convenient categories, and you can use filters to find exactly what you are looking for. You will see immediately how much stock is currently available for each product.
2
Add Products to Cart
Did you find something that meets your needs? In the product overview, you can easily fill in the quantity you want to request. These will then be automatically added to your cart. You can add as many products as you like. Your cart keeps everything neatly organized for you.
3
Place a bid on a product
Optionally, you can also place a bid on a product. Enter your bid and it will automatically update in your cart.
4
Complete the request process
Do you have everything you need? Go to your cart and click on "Submit request". Here you will get an overview of the request and your information. Double-check your request and click on "Confirm request" to confirm your request.
5
Processing Order Request
After submitting your order request, you will receive a confirmation email. Your request will be forwarded to our sales department. One of our sales representatives will contact you to discuss the details and process your order further. Do you want to view your order requests? Go to your profile and open the order requests overview. Here you will find all the details about your current and previous requests.

Submit request via mail

How to submit a request via mail

1
View Catalogs
After logging into our SYA PRO platform, you can browse our extensive product catalogs. Our catalogs are organized into convenient categories, and you can use filters to find exactly what you are looking for.
2
Download Catalogs
Do you want an overview of our products? You can choose to download all products, export a specific catalog, or make an export of filtered products. In these Excel files, you will find detailed information about each product. This makes it easy to work offline and consider your choices.
3
Select Products
Did you download an export? Check the Excel file and select the products you want to order. Note the quantities you need. In the Excel file, you will also see our stock of each product.
4
Place a Bid on a Product in Excel
Optionally, you can also place a bid on a product. You can do this directly in the downloaded Excel files. Enter your bid amount for the relevant products and save the file. This allows you to manage your bids in an organized manner.
5
Send Excel Files
Have you filled out your Excel file with the desired products and any bids? Send this file to sales@sya.be. Our sales team will receive your request and contact you to discuss the details and process your request.

Product Grading

How does grading work?

Below you can view and download 2 files. These explain how we grade products.

iOS

iOS

iPhone/iPad

Grading of iOS devices

Download
Mac

Mac

MacBook/Mac Mini/iMac

Grading of MAC devices

Download